Effective July 29, 2026
Published by founder direction for the current individual/sole-proprietor operating structure. Independent legal review remains a tracked follow-up and does not delay this effective version.
This Refund Policy applies to purchases of ElysiOS products and services from Yuri Anischenko, an individual residing in Washington. By purchasing, you agree to these terms.
2.1 a monthly subscription fee of US$497 grants continued access to ElysiOS, the standalone CRM, Dispo, Shield, and VPN while the subscription remains active. The seat includes ElysiOS, the standalone CRM, Dispo, Shield, and VPN. There are no product tiers, add-ons, or per-product purchases.
2.2 Refund window: 14 days from purchase, provided your instance has not yet completed provisioning. After the window, the subscription fee is non-refundable.
3.1 Monthly subscription fees are billed in advance. 3.2 You may cancel at any time; cancellation stops future billing. Cancellation stops future charges; the current period is not prorated. 3.3 Standard onboarding of the included products is part of the seat; ElysiOS does not charge a separate onboarding or per-product fee.
Contact support@elysios.ai within the applicable window with your account details and reason. Approved refunds are issued to the original payment method within [X] business days.
If you initiate a chargeback without first contacting us to resolve the issue, we may suspend your account pending resolution. Commission clawbacks on affiliate referrals apply per the Affiliate Agreement when a refund or chargeback occurs.
ElysiOS may issue discretionary refunds in cases of genuine service failure, at its reasonable discretion. This does not create an obligation to do so in other cases.
We may update this Policy with notice. The Policy in effect at your purchase governs that purchase.
support@elysios.ai